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Post-Extraordinary General Meeting for the proposed merger of Celcom Axiata Berhad and Digi.com Berhad
With reference to the announcement issued by Axiata Group Berhad on the proposed merger of Celcom Axiata Berhad and Digi.com Berhad here, we would like to assure our customers that all Celcom subscribers & network users will not be impacted & will continue to enjoy our services as usual. Our customers' experience continues to be our utmost priority.
More information on the proposed merger will be communicated to our customers as it progresses.
Scheduled Network Maintenance
In 2022, our network maintenance activities will be conducted to further improve your network experience. Maintenance activities may impact customers' experience temporarily and vary in duration but are usually conducted between 12am-6am daily. Check if your area is affected here.
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Replacement of damaged fibre router/ wireless modem due to the recent flood
Scheduled Home Fibre Maintenance
To improve your Celcom Home Fibre experience, we will be conducting maintenance activities at the areas below on 7 November 2022, 00.01 am - 06.00 am.
- Perlis : Taman Pauh Indah, Taman Seri Arau
During this period, customers will experience some service disruption. If your service does not automatically recover after maintenance activities are completed, please switch your router OFF and ON.
Celcom Privacy Notice Update
Celcom Online Customer Service portal upgrade!
Starting 30 June 2021, the Celcom Online Customer Service (OCS) portal will be upgraded to the brand new CELCOM LIFE HUB. It's easier to use and makes managing your Celcom account so much simpler!
Log into your Celcom Life Hub account here to experience it now.
Corporate Liability Video
Zero Tolerance on Bribery and Corruption
Chat with us on WhatsApp!
Get in touch with us instantly via 019-6861111 and get notified of the latest news, promos, and many more. Don't be shy, come say hi!
Whistleblowing @ Speak Up
Celcom Speak Up channel is an independent and anonymous whistleblowing service to encourage anyone who has a relationship with Celcom to voice and register their concern including any actual or suspected misconduct, illegal or unethical behavior, without fear of retaliation or unfair treatment.
This is Celcom commitment to upholding the highest standard of Uncompromising Integrity in all our conduct and dealings.
Our billing system is now with Real-Time charging
We have upgraded our billing system to give you control over how much you spend with real-time charging and now that your credit limit takes into account your monthly fee, billed amount and current usage.
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