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The Celcom Difference

Fraud Call

Scam Alert

Please be wary of calls or missed calls you may receive from unfamiliar foreign numbers.

Please do not respond to these calls and always remain on high alert against scams.

Bill Payment And Reload Interruption

Customers may experience online banking interruptions for bill payments & when reloading Prepaid using Pinless Reload due to a disruption at one of our technical facilities. Our tech team is working hard to fully restore these services by 9.00pm tonight, 22 January 2018.

Unfamiliar overseas numbers

Please be aware of missed calls from unfamiliar overseas numbers such as Congo Brazzaville (+242), Hungary (+362) and Papua New Guinea (+675). Kindly ignore these incoming calls as they are not genuine. We caution our customers to remain on high alert against scammers. Thank you.

Check your facts before sharing!

Head to portal to verify your facts before sharing. One stop authentic news hub by the Malaysian Communications and Multimedia Commission (MCMC).

Aircash Service Announcement

We are pleased to announce that Aircash service is extended until 22 January 2018. Subscribers can fully utilize their wallet balance in AirCash account by paying Celcom’s bill or reloading your prepaid account.

Whatsapp Celcom Anniversary scam message

Please be aware of a Whatsapp Celcom Anniversary scam message. Do not respond to the message as it is not genuine. We caution our customers to remain on high alert against scammers.

No Gift Policy

As a leading telecommunications company in Malaysia, Celcom aspires to achieve the highest level of trust, transparency and credibility in its business operations. Hence, we would like to highlight the No Gift Policy that we have adopted in our business operations with immediate effect...